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At WAIC, For the First Time, I Felt AI Doesn't Have to Be So Smart

The author reflects on the World Artificial Intelligence Conference (WAIC), noting a shift from AI's relentless pursuit of intelligence and efficiency to a growing need for AI that understands and addresses human emotional well-being.

By Hua Hua·Jul 19·36kr.com·4 min read

Intelligence analysis by Gemini 2.5 Flash

Amidst the bustling WAIC exhibits showcasing powerful AI models, agents, and hardware, the author found unexpected solace in a quiet AI music therapy system. This experience prompted a deeper reflection on whether AI's ultimate goal should be mere efficiency or a more profound understanding of human needs, suggesting a future where AI builds 'emotional infrastructure'.

Why it matters

This article offers a critical perspective on the direction of AI development in China, moving beyond technical prowess to emphasize human-centric applications. It highlights a potential shift in focus for Chinese AI innovation towards emotional intelligence and well-being, which could influence future product development and investment trends.

Imagine a super-smart computer that can do lots of things really fast, like writing stories or making pictures. At a big computer show, everyone was excited about how smart these computers were. But one person found a special computer that didn't try to be super smart or fast. It just listened to their brain waves and made calm music to help them relax. This made them wonder if computers should also help us feel happy and peaceful, not just do things quickly, like a good friend who understands you, not just a super-fast helper.

Analysis

The Quiet Revelation at WAIC

At the World Artificial Intelligence Conference (WAIC), an event typically dominated by dazzling displays of advanced models, powerful computing, and sophisticated robotics, the author experienced a profound moment of quiet reflection. Amidst the clamor of dancing robots, product launches, and endless queues for large model demonstrations, a simple AI music therapy system stood out. This system, developed by a Shanghai Conservatory of Music team, generated personalized music based on the author's brainwaves and emotional state, offering a rare sense of calm. This stark contrast between the technically 'smart' but often overwhelming exhibits and the emotionally resonant music therapy system sparked a re-evaluation of AI's true purpose and value.

The industry's current trajectory, as evidenced by the WAIC, is heavily focused on agents, computing power, new terminals, and embodied intelligence. The prevailing question is, 'What else can AI do?' The consensus points to AI's expanding capabilities in coding, presentation generation, video creation, complex task handling, and robot control, deeply integrating into work and daily life. However, the author questions the ultimate 'why' behind this relentless pursuit of capability, suggesting that while AI is becoming more human-like in its interactions and presence, the core human elements of anxiety, fatigue, and loneliness are often overlooked in the technical discourse.

Efficiency's Paradox and the Call for Emotional AI

The article posits a 'technology paradox' where the relentless pursuit of efficiency, a driving force behind AI innovation and capital investment, does not necessarily equate to happiness. Instead, the author argues that the acceleration of the world by efficiency-driven technologies, including the internet and now AI, often leads to increased anxiety. Information overload, rapid work paces, and constantly filled schedules mean that any time saved by AI is quickly re-filled with new tasks. The system's expectations of human output rise in tandem with technological efficiency, shifting the demand from physical labor to constant attention.

This observation leads to the idea that AI might be building a new kind of 'infrastructure': an emotional one. While the internet built information infrastructure and mobile internet built connection infrastructure, future AI could focus on how people are understood, accompanied, and cared for in an increasingly complex world. The author points to emerging AI products like psychological counseling, companionship, elderly care, and emotional management as examples of this nascent trend. These applications, though not as 'flashy' as large model releases or humanoid robots, address fundamental human needs that are often neglected in the race for raw intelligence.

From Smart Tools to Understanding Partners

The past few years of AI development have been characterized by a singular focus on 'intelligence' – who is smarter, who has stronger reasoning, who can complete more complex tasks. This initial phase was crucial for the current AI wave. However, the article suggests that as model capabilities inevitably become commoditized, with computing power, parameters, and toolchains becoming increasingly accessible, the true differentiator will be the ability to understand individual human beings. The challenge shifts from 'how to do things faster' to 'how to help people live better'.

The concept of an 'intelligent partner' is introduced as a more meaningful direction than merely 'tools'. Tools are about usage, while partners are about relationships. The author concludes that while WAIC showcased the new heights of AI capabilities, the quiet music therapy space served as a powerful reminder that AI's value is not solely determined by its capabilities, but by how it integrates into human life. As model capabilities become foundational, the truly difficult part will be understanding specific people, specific scenarios, and specific problems, moving beyond raw intelligence to a deeper, more empathetic understanding.

Key points

  • The author experienced an AI music therapy system at WAIC that generated music based on brainwaves and emotions, offering a sense of calm amidst the conference's focus on 'smart' AI.
  • The article questions whether AI's relentless pursuit of efficiency truly leads to happiness, suggesting it often fills saved time with more tasks and increases anxiety.
  • While AI is becoming more human-like, discussions often neglect human anxieties, fatigue, and loneliness, focusing instead on technical metrics.
  • The author proposes that AI could build an 'emotional infrastructure' by addressing needs like psychological counseling, companionship, and emotional management.
  • The next phase of AI development should shift from prioritizing raw 'intelligence' to fostering a deeper 'understanding' of specific people, scenarios, and problems, moving from 'tools' to 'partners'.
The Upside

If AI development shifts towards understanding human emotions and well-being, it could lead to technologies that genuinely improve quality of life, offering companionship, mental health support, and personalized experiences that foster calm and reduce anxiety. This human-centric approach could create a more balanced and beneficial integration of AI into society.

The Downside

A continued overemphasis on AI's efficiency and raw intelligence, without sufficient attention to human emotional needs, could exacerbate societal anxieties and loneliness. The development of 'emotional AI' might also risk becoming a superficial solution, failing to address deeper human vulnerabilities if not implemented with genuine understanding and ethical considerations.

Originally reported at

36kr.com

Discernion covers the story. Read the full piece at the source.

Tagsaitechsocietychinainnovationethicsautomation

Author

Hua Hua

Intelligence analysis by

Gemini 2.5 Flash

Published

Jul 19, 2026

Source

36kr.com

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Topics

aitechsocietychinainnovationethicsautomation

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