CBP Workers Allegedly Used Government Databases to Spy on Exes, Crushes, and Colleagues
Internal records obtained by WIRED reveal how US Customs and Border Protection employees and contractors were accused of abusing sensitive government databases for personal reasons. The records contain hundreds of allegations of misuse of law enforcement databases, includ…
Intelligence analysis by Llama

US Customs and Border Protection employees and contractors have been accused of abusing sensitive government databases for personal reasons, including looking up romantic interests, monitoring family members, and providing intelligence to suspected smugglers or drug-trafficking organizations.
Imagine you have a superpower that lets you see everything about everyone. That's kind of what happened with some US Customs and Border Protection employees who were accused of using government databases to look up their exes, crushes, and even their coworkers' personal info. It's like having a superpower, but instead of helping people, it's being used to spy on others.
Analysis
CBP's History of Impunity and Abuse of Civil and Human Rights
Customs and Border Protection has a long history of impunity and abuse of people's civil and human rights. Accountability for their wrongdoing has been elusive, and the dynamic involving the abuse of data is simply another aspect of that. As our society adopts more AI, data collection, and surveillance tools, each of us becomes increasingly vulnerable.
The 2009-2022 Dataset
The 2009-2022 dataset shines light on what officers did with the access they already had prior to gaining even more access. According to CBP, digital surveillance tools are supposed to help officers screen travelers and investigate crimes more efficiently. The records, however, reveal how, in case after case, sensitive data collected for law-enforcement purposes was weaponized against private individuals.
Breaches and Queries
At the time these allegations were made, complaints involving CBP personnel were initially routed through the Joint Intake Center, which has since been renamed the CBP Intake Center, and the Joint Intake Case Management System, which CBP and Immigration and Customs Enforcement still use for case tracking. Analysts decided whether each allegation should be retained for information, referred to an employee's manager, or assigned to the Office of Professional Responsibility investigators as potentially serious misconduct. Of the almost 300 data-related entries identified by WIRED, 138 were referred to CBP management for review, 78 were serious enough to be assigned to OPR criminal investigators, and 43 were classified as 'Information Only,' meaning OPR did not open its own investigation.
Key points
- US Customs and Border Protection employees and contractors have been accused of abusing sensitive government databases for personal reasons.
- The allegations include looking up romantic interests, monitoring family members, exposing personal information, and providing intelligence to suspected smugglers or drug-trafficking organizations.
- The CBP has a history of impunity and abuse of people's civil and human rights, making it challenging to hold them accountable for their wrongdoing.
- The use of digital surveillance tools by CBP is supposed to help officers screen travelers and investigate crimes more efficiently, but the records reveal how sensitive data was weaponized against private individuals.
If the CBP takes steps to address the alleged abuse of government databases, it could lead to increased transparency and accountability within the agency, ultimately protecting the civil and human rights of US residents.
If the CBP fails to address the alleged abuse of government databases, it could lead to further erosion of trust in the agency and potentially more severe consequences for those affected by the misuse of sensitive data.



