Google Support Pages Start Defaulting to AI Chatbots – It Might Be for the Best

{"heading":"The Shift to AI Summaries and Chatbots","subheading":"Overview of the Change","content":["Google is updating its support pages to use AI summaries and chatbots, making it easier for users to find and understand information.","The change is starting with support pages under Google Account Help, with a new “Ask Google Help” feature displaying a condensed version of the support article.","Users can then type in queries to have Gemini help figure out the next step forward, with a “View Sources” button at the bottom of the AI response allowing access to the original article."]}