Pakistan Launches Digital Passport Fee Payment System
Pakistan’s passport office is working on a mobile app payment system for passport and immigration fees, replacing cash at offices.
Intelligence analysis by GPT-5.4 Mini

The Directorate General of Immigration and Passports is building a cashless fee-payment system with a private bank so citizens can pay passport and immigration charges through a dedicated mobile app. The article also warns that a fraudster is misusing a Google Maps listing for the Islamabad passport office to demand payments through JazzCash and bank accounts.
Pakistan’s passport office is trying to let people pay fees on their phones instead of carrying cash to the office, like using a digital wallet instead of a pocket full of coins. The article also warns about a fake person trying to trick people into paying them directly.
Analysis
Digital payment push
The Directorate General of Immigration and Passports is working with a private bank to introduce a digital payment system for passport and immigration fees. Under the plan, citizens will pay through a dedicated mobile application instead of handing over cash at government offices.
The bank has already started building the technical setup needed to support the system across the relevant service points. DG Muhammad Ali Randhawa said the aim is to make service delivery faster, more transparent, and easier to access for people seeking passport-related services.
Cashless government services
Officials said the rollout mechanism has been agreed and the project fits into the government’s broader goal of moving toward a fully cashless Pakistan. The article frames the initiative as part of a wider effort to digitise government services and provide a more modern payment experience.
Fraud warning
Separately, authorities warned about a fraudulent individual who has misused the Google Maps listing for the Regional Passport Office in G-10, Islamabad. According to the report, the person added personal phone and email details and is illegally asking for payments through JazzCash and bank accounts.
Citizens are being told not to share personal information with such contacts and not to send money in response to unsolicited messages or calls. For official help, the DGIP helpline listed in the article is 051-111-344-777.
Key points
- The immigration department is working with a private bank on a digital fee-payment system.
- Citizens would pay passport and immigration fees through a dedicated mobile app.
- Officials say the goal is faster, more transparent, and more accessible service delivery.
- The project is presented as part of a broader push toward a cashless Pakistan.
- Authorities also warned about a fake Google Maps listing being used to scam passport applicants.
If the rollout works, passport and immigration payments could become quicker and easier for citizens. A cashless system could also reduce handling of cash at offices and make the process feel more transparent.
The system may still face rollout problems if the technical setup is slow or confusing for users. The fraud warning also shows that scammers may try to exploit the shift to digital services, especially if people do not use official channels.



