Passport home delivery service to begin from July 1
Pakistan’s passport department will start home delivery from July 1 to cut queues and repeat visits. It also plans QR code-based fee payments through digital wallets.
Intelligence analysis by GPT-5.4 Mini
Director General of Immigration and Passports Muhammad Ali Randhawa says passports will be delivered to citizens’ homes from July 1 under tighter courier monitoring. The department is also moving toward digital fee payments through JazzCash, EasyPaisa and 1LINK.
The passport office is trying to make things easier, like ordering a book and having it delivered to a home instead of standing in line to pick it up. People will also be able to pay fees through phone payment apps.
Analysis
What was announced
Director General of Immigration and Passports Muhammad Ali Randhawa said passports will be delivered directly to citizens’ homes starting July 1. The aim is to reduce long lines at passport offices and cut down on repeated visits.
How it is supposed to work
Randhawa said courier companies have been told to ensure safe and timely delivery under strict monitoring. He described the new setup as transparent and said it should spare citizens unnecessary trips to passport offices.
During his visit to passport sections, he met citizens, heard complaints, and instructed officials to resolve issues immediately. The message from the department was that improving convenience and service quality remains a priority.
Digital payments are also changing
In a separate meeting with NADRA chairman Muhammad Munir Afsar, the two sides agreed to expand cooperation. Officials decided to introduce QR code-based passport fee payments through digital platforms including JazzCash, EasyPaisa and 1LINK.
The discussion also covered administrative work, digital reforms, speeding up data entry, and reviewing ongoing development projects. Taken together, the announcements point to a broader push toward digitizing passport services and making them easier to use.
Key points
- Passport home delivery is set to begin on July 1.
- The department says the goal is to reduce queues and repeat office visits.
- Courier companies have been told to ensure safe and timely delivery under strict monitoring.
- Officials also plan QR code-based passport fee payments through JazzCash, EasyPaisa and 1LINK.
- The passport department and NADRA agreed to cooperate more closely on digital reforms and administration.
If the rollout works as planned, citizens could save time and avoid crowded passport offices. The digital payment changes could make the whole process faster and easier to use.
The new system depends on courier companies handling passports safely and on time, so any weak link could create delays or delivery problems. If the digital rollout is uneven, people may still face the same friction the reform is meant to remove.
