President Calls for Public Awareness of Banking Mohtasib Services
President Asif Ali Zardari has asked Banking Mohtasib Pakistan to expand public awareness about its services to help customers protect themselves against fraudulent activities.
Intelligence analysis by Llama

President Zardari has called for public awareness of banking mohtasib services to protect customers from fraudulent activities. He has asked the Mohtasib to facilitate vulnerable groups in accessing justice.
The President wants people to know about the Banking Mohtasib, which helps customers who have been cheated by banks. He wants the Mohtasib to help people who are vulnerable, like women and people with disabilities, to get justice.
Analysis
Banking Mohtasib Services: A Crucial Role in Protecting Customers
The President's call for public awareness of banking mohtasib services is a timely reminder of the importance of protecting customers from fraudulent activities. The Banking Mohtasib plays a crucial role in ensuring that customers have access to justice and that their complaints are addressed in a timely manner.
According to the Annual Report 2025, the Banking Mohtasib received 35,130 complaints in 2025, while 13,793 complaints had been brought forward from the previous year. Of the total 48,923 complaints in hand, 36,280 were addressed and disposed of, with relief amounting to Rs. 1,879.766 million provided to banking customers.
The President has asked the Mohtasib to especially facilitate women, persons with disabilities, senior citizens, low-income communities and other vulnerable groups in accessing justice. This is a welcome move, as these groups are often the most vulnerable to fraudulent activities.
Expanding Public Awareness: A Key Challenge
One of the key challenges facing the Banking Mohtasib is expanding public awareness about its services. The President has asked the Mohtasib to use information technology to reach out to customers and provide them with information about its services.
This is a crucial step in ensuring that customers have access to justice and that they are protected from fraudulent activities. The Banking Mohtasib must work closely with the President and other stakeholders to ensure that public awareness of its services is expanded.
A Timely Reminder: The Importance of Access to Justice
The President's call for public awareness of banking mohtasib services is a timely reminder of the importance of access to justice. Customers have the right to access justice and to have their complaints addressed in a timely manner.
The Banking Mohtasib must work closely with the President and other stakeholders to ensure that customers have access to justice and that their complaints are addressed in a timely manner.
Key points
- President Zardari has asked the Banking Mohtasib to expand public awareness of its services.
- The Banking Mohtasib received 35,130 complaints in 2025.
- The President has asked the Mohtasib to especially facilitate women, persons with disabilities, senior citizens, low-income communities and other vulnerable groups in accessing justice.
If the President's call for public awareness of banking mohtasib services is successful, it could lead to a significant reduction in fraudulent activities and an increase in access to justice for vulnerable groups.
If the Banking Mohtasib is unable to expand public awareness of its services, it could lead to a continued lack of access to justice for vulnerable groups and an increase in fraudulent activities.



