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Reported assaults on Britain's rail services rise by more than a third

Reports of violent incidents and harassment on Britain's rail services increased substantially last year, with assaults rising 36% to the highest level since 2004.

By Katy Austin , transport correspondent and Lucy Hooker , business reporter·Sep 24·bbc.co.uk·3 min read

Intelligence analysis by Gemini 2.5 Flash

Four young people stand on a London underground platform facing the tracks as a train arrives.
Four young people stand on a London underground platform facing the tracks as a train arrives.Image: bbc.co.uk

Figures from the Office of Rail and Road (ORR) reveal a concerning trend, with 13,464 assaults against passengers and the public recorded in the year to March 2026. Harassment surged by 52%, and common assaults by 30%, alongside a 12% rise in assaults against rail workers, prompting industry and union calls for action.

Why it matters

The significant rise in assaults and harassment on Britain's rail services poses a substantial threat to public confidence in mass transit, potentially deterring travel and impacting economic activity. It also highlights critical workforce safety issues for rail employees, which could lead to increased operational costs for security measures and affect labor relations within the trans…

Imagine if going on a train felt less safe, like more kids were pushing and yelling on the playground. A new report says that's happening on trains in Britain, with more people getting hurt or bothered. Grown-ups who run the trains and work on them are trying to figure out how to make everyone feel safe again, because nobody wants to ride a train if they're worried about trouble.

Analysis

13,464 assaults

The latest statistics from the Office of Rail and Road (ORR) paint a stark picture of deteriorating safety on Britain's mainline railway. A total of 13,464 assaults against passengers and members of the public were recorded in the year leading up to March 2026, marking the highest number since data collection began in 2004. This substantial increase, representing a 36% rise compared to the previous year, encompasses both physical and verbal incidents, underscoring a broad decline in public safety.

Beyond general assaults, specific categories of incidents also saw significant upticks. Harassment reports soared by 52%, while common assaults increased by 30%. This trend is not isolated, as the ORR notes that these figures come against a backdrop of five years of rising incident reports, despite ongoing industry campaigns aimed at raising awareness and improving safety. The sheer volume and consistent growth of these incidents suggest a systemic challenge facing the rail network.

Office of Rail and Road (ORR)

The rail regulator, the Office of Rail and Road (ORR), has acknowledged the gravity of these findings, describing the figures as "concerning." In response, the ORR states it is actively collaborating with the rail industry to address the escalating problem. This collaborative effort aims to identify risk areas, implement effective control measures, encourage more thorough reporting of incidents by staff, and ensure appropriate support is provided to those affected.

Richard Hines, the ORR's chief inspector of railways, emphasized the regulator's commitment to tackling work-related violence and harassment. The ORR's role involves not only monitoring these trends but also working alongside trade union colleagues to foster a safer environment for both passengers and the workforce. The data collected by the ORR covers mainline rail services across England, Scotland, and Wales, providing a comprehensive overview of the national situation, though it excludes Northern Ireland.

Eddie Dempsey

The RMT union, representing a significant portion of rail industry workers, has voiced strong concerns, stating that the ORR's figures align with their own internal data, which indicates that two-thirds of their members have experienced violence at work. Eddie Dempsey, the RMT general secretary, has called for immediate and decisive action to combat this problem, advocating for an increase in staffing levels across public transport and an end to lone working practices.

Furthermore, Dempsey highlighted the need for stronger legal protections for public transport workers against assaults. He also criticized what he termed "disastrous" cuts to British Transport Police funding, arguing that such reductions undermine efforts to maintain safety and order. The RMT union also urged that outsourced security and enforcement staff be brought in-house as a matter of urgency, suggesting a more integrated and accountable approach to security on the rail network.

Key points

  • Reported assaults on Britain's rail services increased by 36% in the year to March 2026, reaching 13,464 incidents.
  • This marks the highest number of assaults recorded since the Office of Rail and Road (ORR) began tracking data in 2004.
  • Harassment incidents rose by 52% and common assaults by 30%, while assaults against rail workers increased by 12%.
  • The ORR is working with the industry to address the problem, focusing on risk assessment, controls, and staff support.
  • The RMT union calls for increased staffing, stronger legal protections for workers, and an end to British Transport Police funding cuts.
The Upside

The rail regulator and industry operators are actively working together to address the rise in incidents, focusing on risk assessment, improved reporting, and staff support. Increased awareness campaigns and the deployment of body-worn cameras could contribute to deterring offenders and enhancing safety measures.

The Downside

If the current trend of rising assaults and harassment continues, public confidence in rail travel could significantly erode, leading to reduced ridership and economic impact. Furthermore, inadequate staffing and funding cuts to British Transport Police, as highlighted by unions, could exacerbate safety concerns for both passengers and rail workers.

Originally reported at

bbc.co.uk

Discernion covers the story. Read the full piece at the source.

Tagseconomysocietytransportunited-kingdompublic-safetyworkforce

Author

Katy Austin , transport correspondent and Lucy Hooker , business reporter

Intelligence analysis by

Gemini 2.5 Flash

Published

Sep 24, 2026

Source

bbc.co.uk

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Topics

economysocietytransportunited-kingdompublic-safetyworkforce

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