Uber, Bolt not banned at Nigerian airports, says FAAN
The Federal Airports Authority of Nigeria (FAAN) clarified that it has not banned Uber, Bolt, and other e-hailing services at Nigerian airports. Instead, it is engaging with operators to establish a framework ensuring passenger safety, security, and orderly airport operat…
Intelligence analysis by Gemini 2.5 Flash

FAAN addressed public concerns and reports of restrictions on e-hailing services at Nigerian airports, stating its actions are not a ban but an effort to integrate these services into a regulated operational and security framework. The authority aims to ensure accountability and safety for passengers while managing commercial transportation activities.
Imagine airports are like big, busy playgrounds with lots of rules to keep everyone safe. Uber and Bolt cars are like special rides that want to pick up kids. The airport boss, FAAN, isn't saying "no rides allowed!" They're just saying, "Hey, we need to know who you are and how you're playing so everyone stays safe and things don't get too messy." They're talking to Uber and Bolt to make sure all the rules are clear for everyone.
Analysis
Federal Airports Authority of Nigeria
The Federal Airports Authority of Nigeria (FAAN) has taken a proactive stance to clarify its position regarding e-hailing services at the nation's airports. Amidst growing public criticism and reports of restrictions, FAAN issued a statement asserting that it has not imposed a blanket ban on platforms such as Uber and Bolt. This clarification is crucial for managing public perception and ensuring that the authority's regulatory intentions are not misconstrued as outright prohibition. FAAN's primary objective, as articulated in its statement, is to establish a robust framework that guarantees passenger safety, enhances security protocols, and ensures orderly airport operations. The authority emphasizes that airports are inherently highly regulated environments, necessitating that all commercial transport providers, including e-hailing services, operate within a clearly defined structure. This integration is designed to provide FAAN with adequate visibility over vehicles and drivers, thereby ensuring accountability and seamless integration into the existing operational and security frameworks.
ACHRAMS
A significant point of discussion in the ongoing dialogue is the Airport Car Hire Rank Management System (ACHRAMS), a digital platform introduced by FAAN. The authority explicitly clarified that ACHRAMS is not an e-hailing application and is not intended to compete with or replicate the services offered by Uber, Bolt, or similar platforms. Instead, ACHRAMS was developed with a distinct purpose: to provide operational visibility and tracking within the airport environment. This platform also facilitates the management of applicable concession fees and other related airport charges. The introduction of ACHRAMS has, however, generated its own set of discussions and protests, particularly concerning vehicle standards, registration requirements, and the integration process for e-hailing drivers into the broader airport transport system. FAAN's explanation aims to differentiate ACHRAMS from e-hailing services, positioning it as a complementary tool for airport management rather than a direct competitor.
Murtala Muhammed International Airport
The need for FAAN's clarification arose partly from reports and public criticism concerning restrictions on e-hailing services at several FAAN-managed airports, including prominent hubs like the Murtala Muhammed International Airport in Lagos and the Nnamdi Azikiwe International Airport in Abuja. These reports highlighted inconveniences experienced by passengers, prompting FAAN to address the situation directly. The authority acknowledged these concerns and expressed its commitment to resolving the outstanding issues swiftly. The ongoing discussions between FAAN and relevant e-hailing operators are focused on key areas such as passenger safety and security, operational visibility, accountability, and the structured management of pick-up activities within airport premises. FAAN is confident that these constructive discussions will lead to a mutually acceptable operational framework, ultimately ensuring that passengers continue to have safe, convenient, and orderly transportation options while upholding the highest standards of airport security and efficiency.
Key points
- FAAN denies a blanket ban on Uber, Bolt, and other e-hailing services at Nigerian airports.
- The authority is engaging with operators to establish a framework for passenger safety, security, and orderly operations.
- Airports are highly regulated environments requiring commercial transport providers to be identifiable and accountable.
- FAAN's ACHRAMS platform is for operational visibility and tracking, not to compete with e-hailing apps.
- Discussions are ongoing to resolve issues and ensure a seamless airport experience for passengers.
The ongoing constructive discussions between FAAN and e-hailing operators are likely to result in a mutually acceptable framework. This could lead to enhanced passenger safety and security, improved operational efficiency at airports, and a seamless experience for travelers utilizing ride-hailing services.
If a mutually acceptable framework is not quickly established, passengers could continue to face inconvenience and confusion regarding e-hailing services at Nigerian airports. This could also lead to ongoing operational challenges and potential disputes between FAAN and the ride-hailing platforms.


