Water bosses’ pay rises despite bonus ban and public fury over bills and pollution
Water company bosses’ total pay rose over the past year despite a government bonus ban and public outrage over pollution and bills, the Guardian can reveal. One chief executive, Mark Thurston of Anglian Water, received £1.9m – including a £500,000 “retention payment”, des…
Intelligence analysis by Llama

Water company bosses’ pay has risen despite a government bonus ban and public outrage over pollution and bills. One chief executive received £1.9m, including a £500,000 “retention payment”. The bonus ban was introduced in 2025 to curb excessive executive pay.
Imagine you're in charge of making sure everyone in the UK has clean water to drink. But instead of getting a fair salary, the bosses of the water companies get huge amounts of money, even when they make mistakes. This is not fair and it's making people very angry.
Analysis
A $60B Vote of Confidence
The astronomical sums paid to water company executives are a perfect illustration of everything that is wrong with treating this essential public resource as a private commodity. The utilities have been allowed to raise bills sharply to make belated investments in their leaking pipes, ageing treatment works and new reservoirs. Recent hot weather has added to the frustrations of customers. Eight companies said they expect to be covered by the bonus ban for 2025-26, with bans applied retrospectively to companies responsible for the most serious pollution incidents or financial failings. Yet despite the ban and heavy criticism, total pay for chief executives and chief financial officers reported by water companies was £25.3m for the year to the end of March, up from £24.9m the year before, according to analysis of company accounts. It is the second year in a row that executive pay has risen despite the bonus ban. In some cases the companies have given their bosses extra awards that they claim are not “performance-related payments”, or bonuses, which they argue means the cash is not covered by the ban. Anglian Water said it will be caught by the bonus ban, but still gave more to Thurston. The chief executive, who was Britain’s best-paid public servant when he ran the late and hugely over-budget HS2 rail project, received the bulk of his pay through Anglian’s parent company, including a £500,000 “retention payment”. Anglian, which provides water and sewerage services to nearly 7 million customers in the East of England, claimed the payment did not count as a bonus because it was not linked to the regulated water company’s performance. The company said the payout was funded by shareholders for work outside the regulated company, and it needed “targeted, time-limited retention arrangements to maintain leadership continuity”. Yorkshire Water said it was likely to be banned from paying bonuses, but its parent company, Kelda Holdings, paid another £600,000 to its chief executive, Nicola Shaw, on top of her fixed pay of £732,000. The regular payment – which Yorkshire has said is not related to the water company’s performance – was first revealed last year by the Guardian. Gary Carter, a national officer for the GMB union, which represents many water workers, said: “Finding ways round the bonus ban further tarnishes the reputations of private water companies. It makes them look like money-grabbing asset strippers who care more about lining their own pockets than providing fresh, clean water for the UK public. “Senior executive pay is out of control and the government needs to fundamentally overhaul the water companies – with more public control – to fix it.”
Key points
- Water company bosses’ total pay rose over the past year despite a government bonus ban.
- One chief executive received £1.9m, including a £500,000 “retention payment”, despite the bonus ban.
- The bonus ban was introduced in 2025 to curb excessive executive pay.
- Eight companies said they expect to be covered by the bonus ban for 2025-26.
- Total pay for chief executives and chief financial officers reported by water companies was £25.3m for the year to the end of March.
If the government takes action to bring the water industry back into public ownership, it could lead to more transparent and accountable decision-making. This could result in better services for customers and more money being invested in the water infrastructure.
If the water companies continue to find ways to pay their bosses excessive amounts of money, it could lead to further public outrage and calls for greater regulation. This could ultimately result in the government being forced to take more drastic action, such as nationalizing the industry.



