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FTC sues Hims & Hers, alleging it shared people's health data with Meta and Snap

The Federal Trade Commission sued Hims & Hers, alleging the telehealth platform shared customers' health information with third-party platforms without their consent.

By Alain Sherter·Jul 29·cbsnews.com·2 min read

Intelligence analysis by Llama

FTC sues Hims & Hers, alleging it shared people's health data with Meta and Snap
Image: cbsnews.com

The FTC accused Hims & Hers of sharing user information through tracking technologies and failing to clearly disclose when consumers are charged for prescriptions purchased through the service.

Why it matters

The FTC's complaint highlights concerns about consumer data privacy and the potential for telehealth platforms to share sensitive information without users' consent.

Imagine you go to a doctor online and they share your health information with companies like Facebook and Snapchat without asking you. That's what the Federal Trade Commission is suing Hims & Hers for. They say the company promised to keep your health information private but didn't.

Analysis

A Troubling Scenario for Consumer Data Privacy

The Federal Trade Commission's (FTC) lawsuit against Hims & Hers, a telehealth platform, has raised concerns about consumer data privacy. The FTC alleges that Hims & Hers shared customers' health information with third-party platforms, including Meta and Snap, without their consent. This raises questions about the potential for telehealth platforms to share sensitive information without users' knowledge or consent.

The FTC's Complaint

The FTC's complaint against Hims & Hers outlines a troubling scenario. The agency alleges that the telehealth platform shared user information through tracking technologies offered by Meta and shared lists of customers with third parties. The FTC also accused Hims & Hers of failing to clearly disclose when consumers are charged for prescriptions purchased through the service and making it difficult for users to cancel subscriptions.

Implications for Consumer Data Privacy

The FTC's complaint highlights the importance of protecting consumer data privacy. Telehealth platforms, like Hims & Hers, have access to sensitive information about users' health and well-being. If this information is shared without users' consent, it could have serious implications for their privacy and security.

The Road Ahead

The FTC's lawsuit against Hims & Hers is a significant development in the ongoing debate about consumer data privacy. As telehealth platforms continue to grow in popularity, it is essential to ensure that they prioritize users' privacy and security.

Key points

  • The FTC sued Hims & Hers for sharing customers' health information with third-party platforms without their consent.
  • The agency accused the telehealth platform of failing to clearly disclose when consumers are charged for prescriptions purchased through the service.
  • The FTC's complaint highlights concerns about consumer data privacy and the potential for telehealth platforms to share sensitive information without users' knowledge or consent.
The Upside

If the FTC's lawsuit against Hims & Hers leads to changes in how telehealth platforms handle consumer data, it could improve consumer data privacy and security. This could lead to increased trust in telehealth platforms and more people using them for their healthcare needs.

The Downside

If the FTC's lawsuit against Hims & Hers is unsuccessful, it could set a precedent for other telehealth platforms to share consumer data without consent. This could lead to a decrease in consumer trust and an increase in data breaches.

Originally reported at

cbsnews.com

Discernion covers the story. Read the full piece at the source.

Tagstelehealthconsumer-data-privacyftchims-hers

Author

Alain Sherter

Intelligence analysis by

Llama

Published

Jul 29, 2026

Source

cbsnews.com

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Topics

telehealthconsumer-data-privacyftchims-hers

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